A property manager's phone rings about 6 things: maintenance, emergencies, viewings, rent questions, lockouts, and noise - and half of it comes after hours. Siya answers all of it, 24/7, from $19 per month.
Siya collects the unit, name, callback number, issue, and urgency, and reads back a spoken ticket code. Tenants call back with the code to check status - nobody waits on hold for a human.
Gas leak, flooding, no heat in winter - flagged as emergencies at the top of your board, and Siya offers an immediate transfer to your on-call phone. The ticket exists even if the transfer is missed.
Prospective tenants book viewing requests with a date and time; they land on your Appointments page for one-tap confirmation.
Office hours, rent portal, parking rules, pet policy - answered from the knowledge base you control, in 100+ languages, without a callback.
The tenant in 4B who called twice this week is greeted with context - and spam calls are screened out before they touch your on-call rotation.
Lease disputes and legal questions get a polite message taken for you - Siya never improvises policy or lease terms.
Plans from $19/month; the Property Ticket Desk add-on is $20/month and currently included free during early access. See pricing.
Siya collects the unit, the caller's name and callback number, the issue, and the urgency, then reads back a ticket code (like SIYA-T-4F2A). The ticket appears on your Tickets board grouped by urgency, and tenants can call back any time to check status with the code.
Emergency issues are flagged at the top of your board and Siya offers to connect the caller to your on-call phone immediately - the ticket still gets created so nothing is lost even if the transfer is missed.
Yes - viewing requests are captured as appointment requests with a date and time, and land on your Appointments page for one-tap confirmation. Included on every plan.
No. She answers from the business information and policies you provide, takes messages for anything beyond that, and never improvises legal or lease terms.
Plans start at $19 per month (60 minutes of calls) and the Property Ticket Desk add-on is $20 per month - currently included free during early access. There is a 7-day free trial with no card required.