It is 1:30 a.m. and a driver two exits away wants a room. If that call rings out, they book the motel across the road. Siya answers instantly, checks your real availability, quotes tonight's rate, and books the room - confirmation code and all.
Siya works from your real room inventory and rates - the same numbers your dashboard shows. If a room type is sold out, she says so and offers what is open. No overbooking, no guesswork.
She checks the nights the caller wants against your actual inventory - by room type - before promising anything.
Every booking gets a short spoken confirmation code the guest can repeat back at the desk - and it is on your dashboard before they arrive.
Guests can look up a booking by code and cancel it on the phone. Inventory frees up instantly so the room can sell again.
Existing guest with a problem, or a caller who insists on a person? Siya transfers to the front desk or your on-call phone immediately.
Late arrival, extra towels, a question about parking - Siya records the message with the room and callback number, marked urgent when needed.
Overnight calls stop waking anyone up. Every overnight booking, cancellation, and message is logged with a transcript for the morning shift.
Add your room types, nightly rates, and unit counts in the dashboard. Set seasonal overrides and closeouts whenever you like - Siya always quotes the current number.
An average room night is $80 to $150. One overnight call converted per month covers any plan several times over - and most properties miss far more than one.
Independent motels are exactly who Siya was built for - no PMS required, the dashboard is your booking calendar. See the motel page.
Forward your line to Siya after hours only and keep answering days yourself. How the AI night desk works.
Yes. Siya checks your live availability for the caller's dates, quotes the nightly rate and total, books the room, and reads back a confirmation code - 24/7, including the night shift when your front desk is empty.
Yes - callers give their confirmation code and Siya can move dates, change the room type when availability allows, or cancel, all against your live inventory so you never double-book.
Up to 40% of hotel calls go unanswered, and after-hours is the worst of it. Siya answers at 3am exactly like she does at 3pm - a booking taken while your competitor's phone rings out.
You manage room types, rates, and per-date inventory in the dashboard; Siya always checks live availability before quoting - she never invents rates or overbooks.
That is exactly who she is built for. No PMS required - the dashboard IS your booking calendar, from $29 per month.