Friday, 6:40 p.m. The line is out the door, the phone is ringing, and nobody can pick up. That caller orders from someone else tonight. Siya answers in one ring, takes the order like your best phone person, and never puts anyone on hold.
Upload your menu once - items, sizes, options, prices, even the nicknames regulars use. Siya quotes from it and only from it. She never invents an item or a price.
Sizes, toppings, combos, sides, substitutions - she asks the right follow-up questions and gets the order exactly right.
Before she hangs up, Siya reads the whole order back with the exact total including tax, so there are no surprises at pickup.
New orders appear on your kitchen dashboard in seconds - grouped new, confirmed, ready - with one-click advance and a printable ticket.
Catering inquiry? Supplier calling? Siya takes a clear message with a callback number and flags it as urgent when it is.
When a caller asks for a person - or hits one of your escalation words - Siya transfers the call straight to the number you choose.
After hours, Siya can take tomorrow's orders, answer hours-and-location questions, and stop your voicemail from eating revenue.
There is nothing to install and nothing to replace. Set up your menu in the dashboard, forward your number, and Siya starts answering. Turn forwarding off any time and calls ring your counter phone again.
An average pickup order runs $25 to $40. Miss three calls on a busy Friday and you have paid for a month of Siya several times over. The Starter plan is $29/mo - about the cost of a single missed order.
Yes. Siya works from your live menu: she handles sizes, toppings and required options, reads the total back with tax, collects the caller's name, and the order lands on your kitchen order board with a printable ticket - usually in under 3 minutes per call.
Add items in the dashboard or import your whole menu as CSV in one step. When callers use their own words for your dishes, Siya queues those phrases for one-tap approval, so she keeps getting better at understanding your regulars.
Siya answers every call in one ring, even simultaneous ones - no busy signal, no hold music, no voicemail. Restaurants miss up to 30% of calls during peak hours; every one of those is an order that went somewhere else.
Yes - Siya asks pickup or delivery, collects the address for delivery, applies your delivery minimum, and quotes your configured ready times.
Orders currently land on the AskSiya order board with print tickets - direct POS integrations (Square, Toast, Clover) are on the roadmap. Many kitchens run the order board on a tablet next to the POS today.
