Friday, 6:40 p.m. The line is out the door, the phone is ringing, and nobody can pick up. That caller orders from someone else tonight. Siya answers in one ring, takes the order like your best phone person, and never puts anyone on hold.
Upload your menu once - items, sizes, options, prices, even the nicknames regulars use. Siya quotes from it and only from it. She never invents an item or a price.
Sizes, toppings, combos, sides, substitutions - she asks the right follow-up questions and gets the order exactly right.
Before she hangs up, Siya reads the whole order back with the exact total including tax, so there are no surprises at pickup.
New orders appear on your kitchen dashboard in seconds - grouped new, confirmed, ready - with one-click advance and a printable ticket.
Catering inquiry? Supplier calling? Siya takes a clear message with a callback number and flags it as urgent when it is.
When a caller asks for a person - or hits one of your escalation words - Siya transfers the call straight to the number you choose.
After hours, Siya can take tomorrow's orders, answer hours-and-location questions, and stop your voicemail from eating revenue.
There is nothing to install and nothing to replace. Set up your menu in the dashboard, forward your number, and Siya starts answering. Turn forwarding off any time and calls ring your counter phone again.
An average pickup order runs $25 to $40. Miss three calls on a busy Friday and you have paid for a month of Siya several times over. The Starter plan is $19/mo - less than a single missed order.