A typical family order at a Chinese takeout counter runs 8 to 12 items, and one misheard dish at 7 p.m. means remaking a $40 to $60 order while the phone keeps ringing. Siya answers every call in one ring, takes the order by number or by name, switches to Mandarin or Cantonese the moment the caller does, and prints the ticket for the wok line, from $19 per month.
For a takeout kitchen the phone is not a side channel, it is the order channel. And the calls are long: soups, mains, rice, sauces, substitutions, all read from a menu of a hundred numbered items.
Then there is language. A caller starts in English, switches to Cantonese to check with grandma, and comes back with two changes. Whoever picks up has to keep pace while the wok station roars behind them. Most takeout spots run lean at dinner: one person cooking, one packing, nobody free to answer, let alone to answer twice at once.
Callers who hit voicemail rarely leave one. By the widely cited industry estimate, about 85% simply dial the next spot on the list. At a $30 to $50 average order, a handful of missed dinner calls a week quietly outweighs the rent. See what your line leaks in the missed-call calculator.
Every feature below is included on every plan, from the $19 Starter up.
Number 42, General Tso combo, "the sweet and sour one": menu aliases map them all to the right item. Siya confirms each line as she goes, so item 9 of 12 never gets lost.
Siya answers in English and switches automatically when the caller speaks Mandarin, Cantonese, or 100+ other languages. Included on every plan, never an add-on fee.
Before hanging up she reads the entire order back with the tax-included total. Wrong dishes get caught on the phone, not at the pickup window.
Orders land on the live order board - new, confirmed, ready - with printable tickets. The wok line reads a clean ticket instead of someone's shorthand.
Repeat-caller memory recognizes returning numbers and can rebuild the Tuesday family order in seconds. Learned vocabulary picks up your house nicknames, with your approval.
Robocalls and telemarketers get screened out. When a caller genuinely needs a person, Siya transfers to the counter or your cell, your rules.
Straight talk: AskSiya does not push orders into your POS yet. Orders live on the dashboard order board with printable tickets, which most counters run beside the register. Every feature is on every plan from $19/month, with auto-upgrade at 110% usage so calls never stop. See pricing or tour the full restaurant product.
Yes. She answers in English and switches automatically the moment the caller speaks Mandarin, Cantonese, or any of 100+ languages, then switches back if the caller does. Language support is included on every plan, never an add-on.
Yes. Add item numbers as aliases on your menu and Siya matches "number 42" to the right dish. Owner-approved learned vocabulary also picks up house nicknames like "the sweet and sour one" over time.
She confirms each line as it is ordered, then reads the entire order back with the tax-included total before hanging up. Every call also has a full transcript attached to the order, so you can settle any dispute in seconds.
Not yet. Orders land on the dashboard order board with printable kitchen tickets, and staff advance them with one click. If POS injection is a must-have today, see the trade-offs in our restaurant AI roundup.
$19/month for 60 minutes of calls, $79 for 200, $199 for 600, with 2 months free on annual billing. Every feature is on every plan, plans auto-upgrade at 110% usage so calls never stop, and the 7-day trial needs no card.
