Saturday, 7:40 p.m. Your host is walking a party of four to table 12, two guests wait at the podium, and the phone is ringing for the third time. The book is under control. The caller is not. Siya picks up in about one ring and drops the full reservation request on your dashboard with the caller's number.
A takeout call is a $30 ticket. A reservation call is four covers at a full-service check.
Price it honestly. Four covers at a $70 average check, with a bottle on the table, is close to $300 that either sits down at 8 p.m. or does not. Two of those ringing out every week is roughly $2,400 a month walking across the street.
Look at who is calling, too. The guest who booked online is not on your phone; they already tapped a button. The phone is where the harder, better bookings live: the party of eight the online form will not take, the regular who wants the corner banquette for an anniversary, the shellfish allergy that wants a person to say it is fine, the daughter booking for parents who do not use apps, the 4 p.m. move from 6:30 to 8:00, and the guest who saw no availability online and rang anyway.
By the widely cited industry estimate, about 85% of callers who reach voicemail never call back. Put your cover count and average check into the missed-call calculator and see what the ringing is worth.
| Voicemail | Siya | |
|---|---|---|
| Party size | Whatever the caller remembers to say | Asked and confirmed on every call |
| Date and time | "This Friday, sevenish" | Exact date and time, plus a second choice if the first is tight |
| Name and callback number | Said once, at speed, half of it clipped | Read back and confirmed; caller ID is on the record regardless |
| Allergy or occasion note | Rarely told to a machine | Captured word for word: celiac, shellfish, a 40th, a proposal at 8:15 |
| High chair or accessibility request | Almost never mentioned | Asked whenever your instructions tell her to ask |
| Requested slot is full | Caller hangs up and books elsewhere | Takes the request anyway, notes how flexible the party is, says the host will confirm |
| Caller answered at all | Rings out mid-service; most never leave a message | Answered in about one ring, 24/7, including 11 p.m. Sunday |
Every call also leaves a full transcript.
No connector to install, because there is not one yet. This is the real path a reservation call takes.
Same flow whatever the room, from a 30-seat Indian dining room to a 120-cover floor. The full restaurant product also covers order taking and transfers.
Not built yet. Here is where it stands.
AskSiya does not write into OpenTable and does not read your availability out of it. There is no native connection today, in either direction, and we would rather say so than let you discover it in week two. OpenTable is a good product your team knows; Siya is the layer in front of it that keeps the phone from going dark.
The developer path is automated right now. Every plan carries a live REST API and signed outbound webhooks, so anyone technical on your side can pull the record on a schedule or have it delivered the second the caller hangs up. Endpoints, events, and retry timings are in the API reference.
If native OpenTable sync is what decides it for you, say so. Tell us how your host stand works and we will put you on the list. We will not promise a date we cannot keep.
Reservation capture is the table reservations add-on, +$29/mo, on a plan: $29 for 150 minutes, $99 for 500, $199 for 1,000, with 2 months free on annual billing. Add-ons are free on Pro, and free on every plan during early access. See pricing, browse every integration page, or read the sibling guide for Resy restaurants.
No. There is no native connection today, in either direction, and we will not pretend otherwise. Siya takes a complete reservation request on the call and it lands on your AskSiya Reservations page with the caller's number and full transcript. A host enters it in OpenTable, which is a few seconds of typing against a structured record instead of guesswork from a voicemail. Native sync is on our roadmap and is not built yet.
No. She does not read your OpenTable availability. You tell her in her instructions which windows you usually have room in, and how to answer when a party asks for a slot you rarely have. She takes the request, notes how flexible the party is on time and date, and tells the caller your host will confirm, so nobody hangs up thinking they hold a table.
They are captured word for word on the request and in the transcript: celiac, shellfish, a nut-free table, a 40th, a high chair, a wheelchair-accessible table, a walker at the door. Add the questions you always want asked to Siya's instructions and she asks them on every reservation call, which is more than most host stands manage at 7:40 on a Saturday.
No. Keep the number on your listings and forward it to the dedicated local number that comes with your account. Most rooms use conditional forwarding, so the host still picks up when there is a spare hand and Siya catches the rest. Carrier steps are in our forwarding guides, for example AT&T and Verizon.
Table reservation capture is a +$29/mo add-on on a plan: $29 for 150 minutes, $99 for 500, or $199 for 1,000, with 2 months free on annual billing. Every add-on is included free on Pro, and free on every plan during early access. The 7-day trial includes 30 minutes and needs no card. Full numbers are on the pricing page.
